Privacy Policy

Effective Date: November 2024

Universal CPR Pro Association is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you interact with us, including through our website, training programs, and other services we provide.

By using our services or accessing our website, you agree to the collection and use of information as described in this policy.

1. Information We Collect

   We may collect the following types of information when you use our website creation services:

   1. Personal Information:
      We may collect personal information that you voluntarily provide to us when you:
      • Sign up for our courses, certifications, or newsletters
      • Register as a member of Universal CPR Pro Association
      • Complete surveys, forms, or engage in other activities through our website or services

      Personal information collected may include:

      • Name
      • Email address
      • Phone number
      • Address
      • Professional credentials and affiliations
      • Payment information (handled securely by third-party payment processors)
   2. Automatically Collected Information
      We also automatically collect certain data when you visit our website, including:
      • IP address
      • Browser type and version
      • Pages visited
      • Time and date of visit
      • Device and operating system details

   This information helps us improve our services, enhance website functionality, and ensure compliance with applicable security measures.

2. Cookies and Tracking Technologies
   We use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your browsing experience, understand usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

   We may use your information for the following purposes:

   • Service Delivery: To provide, operate, and improve our training programs, courses, and other services
   • Communication: To communicate with you regarding your membership, certifications, course updates, or upcoming events
   • Personalization: To personalize content and user experience on our website
   • Compliance and Security: To comply with legal obligations, prevent fraud, and protect the rights and safety of our users
   • Marketing and Promotions: To send you promotional materials, special offers, and information about upcoming events (you may opt out at any time)

4. Sharing Your Information

   We do not sell or rent your personal information to third parties. However, we may share information under the following circumstances:

   • With Service Providers: Trusted third-party service providers who perform services on our behalf (e.g., payment processors, data analytics services), in line with this Privacy Policy
   • For Legal Compliance: If required to do so by law or to respond to valid legal processes, such as a subpoena or court order
   • In Business Transfers: If Universal CPR Pro Association undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to the same privacy protections

5. Your Rights and Choices

   Depending on your location, you may have the following rights regarding your personal information:

   • Access: Request a copy of the personal information we hold about you
   • Correction: Request to correct or update inaccurate information
   • Deletion: Request the deletion of your personal data, subject to certain legal limitations
   • Restriction: Request that we limit the processing of your personal data in certain cases
   • Data Portability: Request to transfer your personal information to another entity
   • Opt-out of Marketing: Opt out of marketing communications at any time

   To exercise any of these rights, please contact us at Support@UniversalCPRPro.org with the subject line “Privacy Rights Request.”

6. Security of Your Information

   We take reasonable measures to protect your personal information against unauthorized access, use, or disclosure. However, please note that no internet transmission or data storage system can be guaranteed 100% secure. We encourage you to take steps to protect your online information, such as using secure passwords and safeguarding your devices.

7. Data Retention

   We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, regulatory, or accounting requirements. When no longer needed, we will securely delete or anonymize your information.

8. Third-Party Links and Services

   Our website may contain links to third-party websites or services not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

9. International Data Transfers

   If you are located outside of the United States, please be aware that your information may be transferred to and processed in countries with data protection laws that differ from those in your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes by email or through our website. Your continued use of our services after these changes indicates acceptance of the updated policy.

11. Contact Us

    If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: Support@UniversalCPRPro.org