Refund Policies for Course Certification

Our courses and certifications are accepted by many institutions and organizations throughout the USA and worldwide. Because most of our courses and exams are free, you and your organization have full access to view and evaluate the materials before purchasing any certificates.

Please be advised, we offer a full refund if you cancel within 24 hours of purchase, provided you haven’t accessed any course content. After that, refunds are typically not available.

However, if for any reason your Universal CPR Pro Association certification does not fulfill the requirements set forth by your organization, we will issue a full refund when you can confirm denial.

To request a refund, please send an email to Universal CPR Pro Association within 10 days of payment of your certificate.

In your correspondence, please include:

  • Full name
  • Email address
  • Mailing address
  • Written proof of denial or contact information for the rejecting institution.

If you cannot obtain written proof of rejection, please include contact information for the rejecting institution including name, name of the supervisor, phone number, and email address.